Shipping Policy
Shipping
At Venchys, we strive to provide you with an efficient and transparent shipping service. Below, we explain our shipping policy, including postal and delivery times:
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Shipping Time for Products:
- The shipping time for products is 7 business days from the order confirmation. During this time, we prepare your order for shipping and ensure that each product meets our quality standards.
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Shipping Options:
- We offer standard shipping options to meet your needs. You can choose the shipping option that best suits your preferences and urgency requirements.
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Delivery Time:
- Delivery times vary between 5 and 25 business days from the shipping date, depending on the location and the chosen shipping method. Please note that these times are estimates and may vary due to circumstances beyond our control, such as customs or weather conditions.
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Shipping Tracking:
- We will provide you with a tracking number once your order has been shipped. You can use this information to track the status and location of your package.
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Shipping Costs:
- Shipping costs are calculated based on location and the selected shipping method during the ordering process. These costs will be clearly displayed before you confirm your order.
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Delivery Delays:
- In the event of unforeseen delivery delays, we are committed to informing you and taking the necessary steps to resolve any issues.
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Delivery Address:
- It is the customer’s responsibility to provide an accurate and complete delivery address. Venchys is not responsible for failed deliveries due to incorrect or incomplete address information.
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International Shipments:
- We offer international shipments to certain locations. Please note that delivery times for international shipments can vary significantly.
This shipping policy is subject to changes necessary to improve our services. We recommend reviewing this information before each purchase. If you have any questions or concerns, please contact our customer service. We thank you for your trust in Venchys.